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Data Protection (GDPR)

Data File Name

Customer Data File


Legal Basis for the Processing and Purpose of Use of the Personal Data

Processing of personal data is generally and primarily based on legitimate interest of the data controllers. Based on defined purposes of uses of Contact Data and relationship between data controllers and data subjects, the primary legitimate interest of the data controllers is the possibility to conduct justified and legitimate business according to applicable legislation.


Purposes of use: business development, quality, research and development of products and services, marketing, sales, customer relationship, delivery of products and services (incl. access to digital channels), invoicing, taxation and related financial transactions.


Data Content
    
First name
Last name
Title
Company/organisation (employer)
Job role
Street address
Postal code
City
State
Country
Telephone number
Mobile phone number
Email address
Contact method
Miscellaneous business information (free text)
Digital identity identifier
Indicator of access to  data controllers' digital channels
Email marketing consent
Webstore behavior information (depending on data subject's activity)


Regular Sources of Data

Web-forms, email messages, telephone, social media, business contracts and agreements, customer meetings and other events, customer contact persons themselves.


Regular Disclosures of Data and Transfer of Data to countries outside EU and/or EEA

Data file is not disclosed (to another controller for independent use unless required by the law such as to authorities) regularly.


Security Principles of Data File

Data File is protected by technical and organizational measures against accidental and/or unlawful access, alteration, destruction or other processing including unauthorized disclosure and transfer of Data File.


Such measures include but are not necessarily limited to proper firewall arrangements, appropriate encryption of telecommunication and messages as well as use of secure and monitored equipment and server rooms. Data security is of special concern when third parties (e.g. data processing subcontractors) providing and implementing IT systems and services are retained.


Personnel processing Data File as part of their tasks is trained and properly instructed in data protection and data security matters.


Right to Object Data Processing

In accordance with the law the data subject has at any time the right to:

  • Object the processing of Data for the purposes of direct marketing, market research and opinion polls
  • On grounds relating to his or her particular situation, object the processing of his/her Data when lawfulness of processing is based on legitimate interest of the data controllers.

In order to use these rights, the data subject shall contact the below mentioned contact persons in writing (incl. e-mail). However, the request may be declined where allowed or required under the law.


Other Rights of Data Subject

In accordance with the law the data subject has at any time the right to

  • Access the data on him/her and at request, receive a copy of the data and related supplementary information concerning data processing as required by the law
  • Request, provided that the purposes of data processing allow: inaccurate data to be rectified, incomplete data to be supplemented and outdated or obsolete data to be erased.

Be forgotten by us, if data are no longer necessary in relation to the purposes of data processing. The data subject has objected to the data processing pursuant to reason explained above in point 2 of the section "Right to Object Data Processing" and there are no overriding legitimate grounds for the data processing. The data subject has objected to the data processing pursuant to reason explained above in point 1 of the section "Right to Object Data Processing" or The data have been unlawfully processed by us.


In order to use these rights, the data subject shall contact the below mentioned contact persons in writing (incl. e-mail). However, the request may be declined where allowed or required under the law.


Retention Period of Contact Data

Generally, to the extent permitted by applicable laws and regulations,  data controllers retain Contact Data at most ten (10) years after the last business activity where the data subject has been involved.


Provision of Data

It is not statutory for the data subject to provide the data but certain data is required to execute or enter into a business activity (such as business contract) with us. Lack of or failure to provide data prevents or may prevent the  business activity (such as business contract) as the case may be.



Data Controllers and contact person



Delotec Oy / Fenix Nordics (Finnish business ID 2157862-9)
Address: Ahjokatu 13 (40320 Jyväskylä, Finland)
Telephone +358 (0)14 337 9460